Star Wars: The Old Support Ticket

I’m trying to play Star Wars: The Old Republic. I pre-ordered the game back in Sept and even bought a new PC to play it on.

But when I try to enter the code to play, I get the following error:

When I try to post on the forums for support, I get this:

And when I call I sit on hold, for hours:

So: I wanted to play SWTOR once, but then I took an arrow to the knee.

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